A common growing pain for any business is a failure to adjust the culture as the business gets bigger. The reason culture is hard is because it is typically made up of the ‘unwritten rules’ and can be difficult to clearly define, let alone implement.

Choosing a culture should always be done in the context of your vision. There’s no point creating a culture that drives consequences for mistakes if your business wants to be at the cutting edge of innovation in your field. Conversely, there’s no point creating a culture that encourages risk-taking if you are in the business of human services, where mistakes can literally be life-threatening.

So what culture does your business need, and how do you implement a chosen culture?